We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. If for any reason you do not satsified with your item(s), we will gladly issue a refund for the value of the merchandise or exchange your items within 14 days of receipt of your order. If the returned product is damaged, has signs of use or is returned after the 14 day return period, a 25% restocking fee will apply. Custom orders can not be returned.
Please note, original shipping and handling fees are not refundable and customers are responsible for all return shipping costs. Offers are subject to adjustment due to returns, cancellations, and exchanges.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All items are shipped from Rockledge Florida.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight or dimensional based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If items are needed by a certain date, please contact us prior to purchasing so we can advise on the best shipping method.
USPS Parcel Post: Ground Service - 2-8 Business Days (48 contiguous states). AK and HI: Delivery can take up to 30 days.
USPS Priority Mail: Air Service - 1-3 Business Days (48 contiguous states). AK and HI: Delivery can take 3-5 business days.
USPS Holiday Schedule (no service)
UPS Ground Shipping Times:
UPS Postal Holidays (no service)